Massage Envy Reviews
(Rated by 9 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.6
Base on 9 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.6
- Shipping & Delivery4.8
- Customer Service4.8
- Price & Quality4.5
- Return Policy4.0
Recent Customer Reviews (9)
Ulrike Peters
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Kimberly Durand
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Lieuwkje Uijen
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Antônio Oliveira
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Randy Bishop
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Daniel Fiedler
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Mathias Papst
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Erika Gelencsér
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Washington Holt
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Payment Methods
Accepted Payment Options:
Prices for items on Massageenvy.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Massage Envy credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Massage Envy Pros & Cons
Pros
1
Convenience: Multiple locations and flexible scheduling options.
2
Variety of Therapists: Opportunity to try different massage therapists and styles.
3
Affordability: Lower prices with membership options and discounts on first massages.
4
Aromatherapy and Enhancements: Unique offerings like Aromatherapy Massage Envy and sugar foot therapy enhancements.
5
Comfortable Environment: Heated massage tables and a welcoming waiting room (Tranquility Room).
CONS
1
Turnover of Therapists: High rate of therapist turnover, which can affect consistency in massage quality.
2
Inconsistent Quality: Potential for inconsistent massage quality due to the high turnover rate.
3
Aggressive Scheduling: Therapists may be rushed, affecting the quality of the massage.
4
Customer Service Issues: Some customers report poor customer service from front desk staff.
5
Membership Limitations: Some members have experienced issues with cancellations and medical flexibility.
Massage Envy Features and Benefits
Features
Customized Massages
Tailored to individual needs, promoting relaxation and stress relief.
Facial Services
Professional skin care treatments to enhance skin health and appearance.
Stretch Services
Assisted stretching to improve flexibility and mobility.
Membership Benefits
Access to regular services, discounts, and wellness-focused perks.
Health and Safety Standards
Enhanced cleaning protocols and infection prevention measures.
Professional Community
Supportive network of therapists, estheticians, and wellness providers.
Ongoing Training
Continuous education opportunities for service providers.
Exclusive Products
Use of specialized methods and products like Total Body Stretch and Rapid Tension Relief.
Self-Care Culture
Emphasis on maintaining the well-being of both clients and employees.
Recognition Programs
Awards and appreciation for outstanding service providers.
Convenience
Multiple locations and flexible scheduling options.
Variety of Therapists
Opportunity to try different massage therapists and styles.
Affordability
Lower prices with membership options and discounts on first massages.
Aromatherapy and Enhancements
Unique offerings like Aromatherapy Massage Envy and sugar foot therapy enhancements.
Comfortable Environment
Heated massage tables and a welcoming waiting room (Tranquility Room).